Self-drive hire desk

Self-drive car rental management

Complete self-drive rental desk — smart booking and trip management, digital customer wallet with full ledger, client self-service portal, automated billing from wallet, trip extend approval workflow, fleet availability calendar, SMS and email notifications, mobile client panel, and reports. Built for modern self-drive fleets in Bangladesh and beyond.

Self-drive car rental management with booking, digital wallet, and client portal

Use cases

  • Self-drive daily, weekly, and monthly hire with one-click trip activate and return close.
  • Digital wallet per client — top-up, refund, adjust, and auto-bill on trip close.
  • Client portal link for wallet top-up, trip view, extension request, and receipt download.
  • Fleet calendar preventing double-booking across sedans, SUVs, and multi-branch counters.
  • Extension approval workflow — client requests, admin approves, both get SMS/email.
  • Reports for revenue, utilization, wallet activity, and export-ready accounts packs.

Why you need this

  • Manual bookings cause double-booking chaos — live calendar and conflict guard fix that.
  • Cash payments are hard to track — digital wallet ledger gives every taka an audit line.
  • Clients call for every update — self-service portal ends the phone queue.
  • Spreadsheet invoicing on trip close wastes hours — auto-bill from wallet in seconds.
  • Extension requests over WhatsApp get lost — approval workflow with notifications keeps both sides aligned.
  • Fleet owners need utilization and wallet reports — not month-end Excel reconstruction.

Key modules

Smart booking & tripsDigital walletClient portalAuto billingExtend workflowFleet calendarSMS & emailMobile client panelReports & export

Typical workflows

  • Register client → create wallet → book vehicle → activate trip → client portal live → extension or return → auto-bill wallet → invoice PDF.
  • Client extension request → admin approve → calendar update → wallet charge → SMS both parties.
  • Low wallet alert → client top-up via portal or desk → ledger post → next booking cleared.
  • Month-end → revenue, utilization, and wallet export → accounts close without re-entry.

Smart booking & trip management

Create trips in seconds — set vehicle, dates, rental rate, and activate with one click. Full lifecycle from booking to return without double-booking chaos.

One-click trip create

Pick vehicle, start/end date, daily/weekly/monthly rate, and deposit — trip draft ready in seconds.

Vehicle assign

Live availability blocks double-booking — only free units appear on the booking screen.

Activate trip

Hand over keys and activate — client gets SMS/email confirmation and portal access instantly.

Return & close

Close trip on return — odometer, fuel, and condition captured before billing runs.

Trip lifecycle log

Every status change — booked, active, extended, closed — timestamped on one trip record.

Conflict guard

Overlapping dates on the same plate blocked at save — no manual calendar checks.

Self-drive car rental booking screen with trip dates, vehicle, and rate selection

Digital customer wallet

Each client gets a personal wallet. Top-up, refund, adjust, and track every transaction with a complete audit ledger — no more untraceable cash.

Digital customer wallet with top-up, balance, and transaction ledger for car rental
Wallet

Personal balance

Every hirer has a running wallet balance — visible to desk and client portal.

Top-up

Add funds

Cash, bank, or mobile money top-up posts to ledger with receipt and staff user stamp.

Adjust

Refund & correction

Admin refund or adjustment lines with reason code — full audit trail, no silent edits.

Ledger

Transaction history

Every credit and debit — top-up, rent charge, extension, refund — on one searchable ledger.

Bill

Auto deduct

Trip close and extension charges deduct from wallet balance before invoice generates.

Client self-service portal

Send clients a unique portal link. They top-up their wallet, view trips, download receipts — no app install needed.

Unique portal link

One secure link per client — share by SMS or email, no password reset calls.

Self top-up view

Clients see balance, top-up history, and due amount before next trip.

Trip list

Active, upcoming, and past trips with status, dates, and vehicle on one panel.

Receipt download

PDF receipts and invoices available instantly — no desk request needed.

Self-drive rental client portal on laptop with wallet top-up and trip list

Automated billing & invoicing

Rental charges calculated automatically by day, week, or month. Invoice generated on trip close, directly from wallet balance.

Automated car rental invoice generated from wallet balance on trip close
Rate

Day / week / month

Contract rate rules applied automatically — prorated days, weekly blocks, monthly flat.

Calc

Auto charge

Rent, extension days, and extras calculated on close — no spreadsheet re-entry.

Wallet

Balance deduct

Charge posts to wallet ledger first — client sees deduction before PDF invoice.

Invoice

PDF on close

Invoice number, line items, and payment status generated when trip closes.

Due

Shortfall alert

Insufficient wallet balance flags desk before handover on next booking.

Trip extend & approval workflow

Clients request extensions from their panel. Admins approve or reject instantly — both sides get notified automatically.

  1. Client requests

    Hirer submits extension dates from portal — reason and new end date captured.

  2. Desk notification

    Admin gets SMS/email alert with trip, vehicle, and requested days.

  3. Approve or reject

    One-click approve extends calendar and rate calc — reject sends reason to client.

  4. Wallet check

    Extension charge preview shown — approve blocked if balance insufficient.

  5. Calendar update

    Fleet availability calendar updates live — no overlap with next booking.

  6. Client confirm

    Both parties get SMS/email with new end date and updated invoice preview.

Trip extension request approval workflow between client panel and admin desk

Fleet availability calendar

See which vehicle is booked on which date at a glance. Prevent double-booking with a live visual calendar across your entire self-drive fleet.

Self-drive fleet availability calendar showing booked and free vehicle dates

Visual month view

Every plate on one board — colour blocks for booked, free, and workshop downtime.

Find free unit

Filter by class, branch, and date range — desk sees available cars in seconds.

Overlap block

Save rejected when dates clash — calendar and booking screen stay in sync.

Workshop slots

Garage days greyed out — unit not bookable until service job closes.

Multi-branch

Dhaka, airport, and regional counters share one register with branch filter.

Drag to extend

Admin can adjust end date on calendar — triggers approval workflow if client-initiated.

SMS & email notifications

Automated alerts for booking confirmation, trip start, extension approval, and payment — via SMS and email without manual follow-up.

Booking confirm

Client and desk get SMS when trip is booked and wallet top-up received.

Trip start

Activation email with portal link, vehicle plate, and return date reminder.

Extension alert

Admin notified on extension request — client notified on approve/reject.

Payment due

Low wallet balance and invoice due reminders before next handover.

Return reminder

Automated SMS 24h before contract end — reduces late returns and disputes.

Invoice sent

PDF invoice link by email on trip close — receipt copy to client wallet history.

Client panel — mobile-friendly

Clients log in to see their trips, wallet, receipts, submit support tickets, and track live trip status from any phone browser.

Mobile-first UI

Responsive panel works on any phone — no app store download required.

Support tickets

Client raises issue from panel — desk sees ticket linked to active trip.

Live trip status

Booked, active, extension pending, closed — updated in real time on client view.

Receipt archive

All past invoices and top-up receipts downloadable from one history list.

Mobile-friendly self-drive rental client panel with trips, wallet, and support

Reports & analytics

Filter reports by date, vehicle, or client. Export-ready summaries for revenue, trips, wallet activity, and fleet utilization.

Self-drive rental reports dashboard with revenue, trips, and wallet analytics

Revenue summary

Daily, weekly, and monthly hire income with vehicle-wise and branch-wise breakdown.

Utilization

Days on hire vs idle per plate — spot underperforming units before peak season.

Wallet activity

Top-ups, charges, refunds, and outstanding balances export for accounts.

Client report

Repeat hirers, overdue wallets, and trip count per client for marketing and credit control.

Trip report

Filter by date range, vehicle, status — extensions, late returns, and close rate.

Excel export

Accountant-ready CSV/Excel for revenue, wallet ledger, and utilization packs.

Roadmap — what's coming next

We're constantly building. AI damage detection, GPS live tracking, online booking widget, dynamic pricing, ID OCR verification, and multi-currency support are on the way.

AI damage detection

Upload post-trip photos — AI detects and reports damage automatically.

GPS live tracking

Real-time vehicle location on map during active self-drive trips.

Online booking widget

Embed a booking form on your website — clients book directly.

Dynamic pricing

Surge pricing by demand, season, or vehicle type — set once, runs automatically.

ID & license OCR

Scan NID or driving license — auto-fill details and verify validity.

Multi-currency

Accept payments in multiple currencies for international clients seamlessly.

100+ connected features for fleet & transport operations